Terms of Service
Please read the terms that apply to your role on the Connecting Queenstown platform.
Tourist Booking Terms
These terms apply to travellers booking experiences, activities, and stays through the platform. They cover your rights and obligations regarding bookings and payments, how cancellations and refunds are handled, supplier responsibility and your consumer guarantees under New Zealand law, and the rules for fair use of the platform.
Read TermsSupplier Terms
These terms apply to tourism businesses and accommodation providers listing services on the platform. They cover the B2B agreement, commission structure and settlement cycles, GST treatment for regular and listed-service categories, cancellation policy requirements, and your obligations under New Zealand's Fair Trading and Consumer Guarantees Acts.
Read Terms